Privacy Policy
Last Updated: May 27, 2025
1. Introduction
Welcome to The Wondring Himalaya! We value your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy applies to your use of our website www.thewondringhimalaya.com.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.
2. Information We Collect
We collect the following information when you interact with our website:
- Personal Information: Submitted through forms (e.g., booking, contact), such as:
- Name
- Email address
- Phone number
- Tour preferences and messages
- Automatically Collected Data: Gathered through cookies and tracking tools:
- IP address
- Device and browser information
- Pages visited, clicks, and time spent
- Referring websites or keywords
3. How We Collect Information
- Forms: Booking, contact, and newsletter forms.
- Cookies: Small files used to enhance your experience (see Section 4).
- Google Analytics: Collects anonymous usage data for performance monitoring.
- WhatsApp Integration: Your inquiries may be redirected to WhatsApp for communication.
4. Cookies and Tracking Technologies
We use the following types of cookies:
- Essential Cookies: Required for website functionality (e.g., form handling).
- Analytics Cookies: Used to analyze site performance via Google Analytics (only with your consent).
- Marketing Cookies: Used for personalized ads and remarketing through Google Ads and Facebook Ads. These are only enabled if you opt in.
On your first visit, you’ll see a cookie consent banner allowing you to accept or decline optional cookies. You can also manage your preferences later through the “Cookie Settings” link in our website footer.
Third-party tracking cookies:
5. How We Use Your Information
- Respond to your tour inquiries or bookings
- Send newsletters and travel updates (only if subscribed)
- Improve website performance through analytics
- Run targeted ad campaigns on Google and Facebook
- Comply with legal requirements
6. Advertising and Remarketing
We use the following advertising platforms to show relevant ads to our users:
- Google Ads: Uses cookies to serve personalized ads based on past website visits. Learn more at Google Ads Policy.
- Facebook Ads: We use Facebook Pixel to show ads and track performance across Facebook and Instagram. See Facebook Cookie Policy.
You can opt out of interest-based advertising through:
7. Sharing Your Data
We share your data only when necessary:
- WhatsApp: Used to respond to inquiries via WhatsApp. Their privacy policy applies.
- Analytics and Advertising Platforms: Google and Facebook, as described above.
- Legal Compliance: We may share data when required by law or authorities.
We do not sell your personal data or share it with third parties for their own marketing.
8. Data Storage and Retention
We retain personal information only as long as needed to fulfill your request or as required by law. WhatsApp data is kept in our chat logs. Google Analytics stores anonymized data for up to 26 months.
9. Your Rights
You have the following rights under applicable privacy laws:
- Access: Request a copy of the data we hold.
- Correction: Update incorrect information.
- Deletion: Ask us to delete your information.
- Opt-Out: Unsubscribe from emails or refuse marketing cookies.
- Ad Preferences: Control ad personalization on Google and Facebook.
To exercise any of these rights, contact us at sales@thewondringhimalaya.com.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, you can reach us at:
Email: sales@thewondringhimalaya.com
Phone: +91-9736285518
